Cicily Scharlach
Senior Director | Americas Consulting
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Cicily Scharlach is a Senior Director for CBRE's Organizational Change & Transformation practice, based in Phoenix, Arizona. She leads the firm's Change Management offering, serving as the expert and trusted advisor for workplace activation strategies. With a strong foundation in client services and operations, Cicily specializes in guiding organizations through complex transitions, aligning people, processes, and environments to achieve cultural and behavioral workplace goals.
Throughout her career, Cicily has built a proven track record of delivering successful workplace transformations that enable organizations to thrive during change. She spearheaded CBRE's internal workplace initiative, Workplace360, a flagship program redefining how employees experience the workplace. Her expertise spans research, scenario development, executive stakeholder engagement, change management, move implementation, and post-occupancy analysis, making her a recognized subject matter expert in creating tailored solutions and training content that drive adoption and engagement.
Most recently, Cicily has led the evolution of CBRE's Change Management offering, focusing on developing team capabilities, enhancing product offerings, and positioning the practice as a strategic partner for clients navigating workplace transformation. Cicily combines strategic insight with a human-centered approach to ensure change is not only implemented but embraced.